Shipping & Returns Policy – FavoriteGameShop.com

Last Updated: June 22, 2025

Shipping Information

Domestic (U.S.) Orders

  • Free Standard Shipping: On orders over $25 (3-7 business days)
  • Expedited Options:
    • UPS Ground: $8.99 (2-5 business days)
    • Priority Mail: $14.99 (1-3 business days)

International Orders

  • Shipping costs calculated at checkout (DHL/FedEx)
  • Delivery times vary by destination (7-21 business days)
  • Customers responsible for customs/duties

Processing Time

  • Most orders ship within 1 business day (excluding weekends/holidays)
  • Tracking numbers emailed upon shipment

Returns & Exchanges

90-Day No-Questions-Asked Policy

  • Return any item within 90 days for:
    ✓ Full refund
    ✓ Store credit
    ✓ Exchange
  • Free return shipping for U.S. customers (prepaid label provided)

Conditions

  • Items must be in original condition (unopened/unused for sealed products)
  • No restocking fees

How to Return

  1. Email [email protected] for an RMA number
  2. Pack items securely (reuse original packaging if possible)
  3. Attach prepaid label (U.S.) or self-ship internationally

Refund Processing

  • Refunds issued within 3-5 business days of receipt
  • Original payment method or store credit (your choice)